Great hotel but attitude of ...
Great hotel but attitude of staff at reception unacceptable. Despite upfront committed promise by hotel (i.e. at booking more than month in advance) of providing us with connecting rooms, this appeared unavailable at check-in... After asking and eventually involving hotel management, staff promised to have connecting rooms available for day 2 to 4 of our stay. However, at day 2, there were again no connecting rooms available. And not for the entire length of our stay. Travelling with young kids, the availability of connecting rooms was our reason for choosing this hotel. No compensation, no token of good will, no excuses by staff, no ask by staff whether we enjoyed our stay at check-out... Simply rude behaviour of staff... First and last time for us.